NOTICE OF PRIVACY

This Privacy Notice corresponds to the website:
https://www.cancunalltours.com/index_spanish.htm
In compliance with the provisions of the Federal Law on Protection of Personal Data
Held by Private Parties, Viajes Turismo y Aventura S.A. de C.V. The company that owns
the website, will seek the processing of your personal or sensitive data, including all
data that can identify you, such as your name and surname, telephone number, postal
and email address. (“Data”), are controlled for the purpose of providing privacy and the
right to informative self-determination of the same, we suggest reading this notice since
the provision of Data to CANCUN ALL TOURS by any means, constitutes acceptance of
this notice of privacy.
The Data may be stored on the servers owned by CANCUN ALL TOURS in Mexico, or in
other countries with an adequate level of protection and may be transferred, shared
and/or transferred to subsidiaries, affiliates, affiliates and suppliers of CANCUN ALL
TOURS, within of national territory or abroad whenever you consent and that the law
allows it, for the purposes of confirming reservations with the Final Providers of the
services requested by you, for identification and contact purposes, to better understand
the needs of our clients and thus achieve a better service, since in general certain
information about you is required to acquire or reserve the services of our site.
It is worth mentioning that credit card payments are made directly on the web platforms
of the Credit Card processing companies that are Pay Pal and Stripe and that this data
will not be hosted on any Cancun All Tours server.
CANCUN ALL TOURS may keep the information in its database for as long as the
applicable law allows, in order to simplify the provision of the service for future
reservations. The confidentiality, integrity and availability of the Data is protected by
administrative and technical security measures, such as the SSL encryption padlock
(SiteLock) that is activated throughout the website, also by physical measures, to avoid
its damage, loss , alteration, destruction, misuse, access or improper disclosure.
The area responsible for the data collected is the Reservations Department, which is in
charge of keeping your data secure, and which you can contact at the following email
address:
reservations@cancunalltours.com

We do not use tracking mechanisms, also known as cookies, so it is not necessary to
configure these mechanisms.
As a user of the website, you may exercise the rights of access, rectification, cancellation
or opposition to the use and processing of your Data:
Submitting your request via email: reservaciones@cancunalltours.com in writing
addressed to the GENERAL MANAGEMENT area or by conventional mail Av Mexico Mz 3
Lote 9-03 Local 4 Sm 57 Cancún, Q. Roo. Mexico. C.P. 77533 also by calling the phone
directly: + 52 (998) 848 17 80.
All requests made have a maximum response time of 7 days.
If you are not attended to in a timely manner, you will have the right to go directly to the
NATIONAL INSTITUTE OF TRANSPARENCY AND ACCESS TO INFORMATION (INAI)
The person responsible for the data collected is Mr. Humberto Carpio Sanchez who can
be reached at the following email address: humbertocarpio@cancunalltours.com or by
phone +52 (998) 848 14 83.
The portal administrator reserves the right to change this Privacy Notice at any time, its
continuous review is recommended.
In the case of changes in the Privacy Notice, we will be informing you, sending the
changes to your email address.

Date of last update of this privacy notice: February 24, 2022